Remi189 Terms & Conditions – Complete Guide to Using Malaysia's Trusted Betting Platform

1 Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and remi189 ("Platform", "we", "us") governing your use of the remi189.best website and all related services.

Remi189 reserves the right to update, amend, or replace any part of these Terms at any time without prior notice. Changes take effect immediately upon being posted on the platform. Your continued use of the platform after such changes constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically.

These Terms apply alongside our Privacy Policy and Responsible Gaming document, all of which form part of the overall agreement between you and remi189.

2 Membership Eligibility

To register and use remi189, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration
• Residing in or physically located in a jurisdiction where online gambling is not prohibited
• Not listed on any responsible gaming self-exclusion program
• Have full legal capacity to enter into a binding agreement
• Has never had a remi189 account previously closed due to fraud or breach of terms

Remi189 reserves the right to request proof of age and identity at any time. Falsely declaring age at registration is a serious breach — all winnings obtained by underage members are invalid and will be forfeited in full.

3 Account Registration

Each individual is only permitted to hold one remi189 account only. Opening multiple accounts — whether using the same or different names, email addresses, phone numbers, or devices — is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of all balances and pending winnings.

During registration, you are required to provide accurate, current, and complete information, including your full name, Malaysian phone number, and date of birth. Providing false information at the point of registration will result in immediate account closure.

You are solely responsible for:

• Keeping your password and login credentials confidential
• All activity that occurs under your account — whether with or without your knowledge
• Notify remi189 immediately if you suspect your account has been accessed without your authorisation
• Keeping your personal information up to date whenever changes occur

Remi189 reserves the right to request identity verification (KYC — Know Your Customer) at any time, particularly before processing withdrawals that exceed a certain threshold. Required documents may include a copy of your Malaysian identity card (MyKad) or passport.

4 Deposits & Withdrawals

All financial transactions on remi189 are conducted in Malaysian Ringgit (MYR). The following deposit and withdrawal methods are accepted:

For withdrawals, the minimum amount is RM 50 and the daily maximum is RM 50,000. Standard withdrawals are processed within 3 to 30 minutes depending on the chosen method. Jackpot winnings exceeding RM 10,000 may be subject to additional verification, which can take up to 24 hours.

Remi189 does not charge any fees for standard deposits or withdrawals. However, your own financial institution may impose its own charges, which are beyond remi189's control. Failed deposits resulting from issues with your bank or digital wallet must be reported to customer support within 24 hours.

5 Bonus & Promotions Terms

Remi189 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to the terms and eligibility criteria specified for each individual offer. The general terms that apply to all remi189 bonuses are as follows:

• Welcome Bonus: 100% match up to RM500 on your first deposit. Wagering requirement: 20x the bonus value. Validity period: 30 days from the date of credit.
• Weekly Reload Bonus: Subject to the rates and terms stated in the weekly promotional email sent to eligible members.
• Cashback: Calculated based on net losses within the specified period and credited every Monday.
• Free Spins: Winnings from free spins are subject to their own wagering requirements before they can be withdrawn.

Remi189 reserves the right to void any bonus if there is evidence that a player has exploited the bonus system, used multiple accounts to claim bonuses, or engaged in bonus abuse. remi189's decisions regarding bonus eligibility are final.

Bonuses cannot be converted directly to cash. Your account balance consists of real money and bonus credits, which may be subject to different withdrawal restrictions. The remi189 system prioritizes wagering with real money before bonus credits.

6 Sports Betting Rules

Remi189 offers betting on a wide range of sports, including the Malaysia Super League, EPL, La Liga, badminton, MPL Malaysia e-sports, and more. The general rules that apply to all Sports Betting are:

• The minimum bet per wager is RM 1.00 unless otherwise stated
• Maximum bet limits per market vary depending on the type of event and odds — these limits are displayed during the bet placement process.
• Displayed odds apply to single bets; parlay (accumulator) bets will receive combined odds
• Confirmed bets cannot be cancelled unless the match is called off or postponed
• If a match is postponed and does not resume within 48 hours, all bets will be voided and stakes credited back
• Official results recognised by the relevant sporting body are final for the purpose of bet settlement.

Remi189 reserves the right to void, suspend, or adjust the odds on any bet where there is evidence of a technical error, suspected match manipulation, or incorrect information. In such cases, affected bets will be voided and stakes returned to the member's account.

7 Casino Games & Jackpot Slots

All casino games and jackpot slots on remi189 use a Random Number Generator (RNG) independently verified by third-party testing bodies. The RTP (Return to Player) for each game is as stated in the respective game information and is calculated over millions of rounds across an extended period.

For progressive jackpot slots, the jackpot value displayed is a current estimate and may differ between the time of display and the actual win. Jackpot wins are subject to technical verification by the remi189 system before payment is processed.

• The minimum bet required to qualify for the full jackpot will be stated in each game's information
• Winnings from demo mode cannot be withdrawn and are for practice purposes only
• Technical interruptions during a game session that leave a game cycle incomplete will be handled in accordance with the remi189 technical team's policy.
• Game records stored in the remi189 system are final and binding in the resolution of any dispute

8 Prohibited Conduct

Use of remi189 is subject to a code of conduct that all members must follow. The activities below are strictly prohibited and may result in immediate account closure and forfeiture of all balances:

• Money Laundering: Using remi189 to transfer, conceal, or legitimise funds obtained through illegal means
• Fraud: Any form of fraud, including the use of stolen credit cards, false information, or unauthorized payment methods
• Multiple Accounts: Opening or operating more than one remi189 account
• Bonus Exploitation: Using betting strategies solely to fulfil bonus requirements with no genuine intent to play
• Collusion: Colluding with other players or remi189 staff to gain an unfair advantage
• Use of Unauthorised Software: Using bots, automated software, or any technical tools to exploit games or the platform
• Threats & Harassment: Any form of threats, abusive language, or harassment directed at support staff or other members

9 Account Closure and Suspension

Remi189 reserves the right to suspend or close any account at any time if there is reasonable cause to believe a breach of these Terms has occurred. In the event of closure due to a member violation, all balances — including real money and bonus credits — may be forfeited depending on the nature and severity of the breach.

Members who wish to voluntarily close their account may do so by contacting the remi189 support team. Prior to closure, all outstanding wagering requirements and pending withdrawal limits must be settled. Any remaining real-money balance (after applicable adjustments) will be returned to the registered payment method within 5 to 10 business days.

Accounts that have been inactive for 12 months or more may be subject to an inactivity fee of RM 10 per month until the account balance reaches zero or the account is reactivated. Members will be notified by email before this fee begins to apply.

10 Liability Limits

Remi189 is not liable for any indirect, incidental, special, or consequential losses arising from the use of our platform, including but not limited to:

• Betting losses arising from legitimate game or sports outcomes
• Service disruptions due to scheduled system maintenance or technical emergencies
• Delays in deposit or withdrawal processing caused by third parties (banks, digital wallets)
• Loss of account access due to third-party failures (internet service provider, user device)
• Fluctuations in currency exchange rates, under any circumstances

Remi189's maximum total liability to any member under any circumstances shall not exceed the total amount deposited by that member into their account in the 30 days preceding the claim.

These Terms do not exclude or limit any liability that cannot be excluded under applicable Malaysian law.

11 Responsible Gambling

Remi189 is committed to promoting responsible gambling. We provide a range of management tools to help members stay in control:

• Daily/Weekly/Monthly Deposit Limit: Set your own maximum deposit limit from your account settings
• Loss Limit: Set a maximum loss amount you are comfortable with for a given period
• Session Time Limit: Set a daily time limit for gaming sessions to keep your play in check
• Self-Exclusion: Option to exclude yourself from the platform for 24 hours, 1 week, 1 month, 6 months, or permanently
• Reality Check: Periodic reminders notifying you of the time spent and total amount wagered

If you or someone you know is struggling with gambling-related issues, please reach out to the remi189 support team or visit our Responsible Gambling page for information and support resources available in Malaysia.

12 Amendments to Terms & Governing Law

Remi189 reserves the right to amend these Terms & Conditions at any time. Any amendments will be posted on this page with a clearly indicated update date. For material changes, we will notify members via their registered email address at least 7 days before the amendments take effect.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the Malaysian courts.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions of these Terms will continue in full force and effect.

For any questions, concerns, or complaints regarding these Terms & Conditions, please contact the remi189 support team at support@remi189.best or via the in-platform live chat. We will endeavour to respond to all enquiries within 24 hours.